Before verifying your lists in MailerCheck, your account needs to be filled with credits. For each email address you are verifying, your account will need equal amounts of credits. For example, if your list contains 1,000 email addresses, your account will need 1,000 credits before you can start the verification process.
We’ve made purchasing credits easy and offer multiple options to fit your needs. Choose from:
- One-time purchase allows you to purchase just the amount of credits you need (minimum 1,000 credits)
- Autopay allows you to turn your one-time purchase into a recurring purchase based on your usage
- Monthly subscription allows you to set up a recurring monthly purchase
One-time purchase
When purchasing credits, you have the option to choose from one of our packages or you can customize by specifying the number of credits. There is a 1,000 credit minimum.
To buy credits enter the number of credits in the text field.
When you’re ready, click on the Checkout now button to make the purchase.
Checkout process
During the checkout process, you have the option to pay with your credit card. Credits purchased will become available immediately, and will be available for all users within the account.
When the payment is successful, the number of available credits will update (top menu), and the account is ready for use.
Credits history
Are you looking for an overview of the credit usage for your account?
The credit history page will show you:
- When and how many credits were purchased
- When and how many credits were used to verify emails
- When and how many credits were refunded back to the account due to unknown results
- Your current credit balance
Autopay
Autopay allows you to set up a recurring payment based on the usage in your account. This is a great option for accounts using our API or Zapier to verify email lists and addresses.
When setting up autopay, you will be asked to define the number of credits to purchase when your account falls below a specified threshold.
Setting up Autopay
When toggled on, the switch is green with the label On and a new text field appears.
The new text field is where you can set a credit limit that indicates when new credits should be added to your account. For example, if you enter 2000 into this field, your account will add an additional 10,000 credits (or however many credits you entered before to purchase) to your account when your current credit count falls below 2000 credits.
When you’re ready, click on the Set up autopay button to complete the setup process.
Setting up Autopay payment
When you get to the Set up autopay page, MailerCheck will automatically determine if your current credit amount is below the limit you defined on the previous page. If the amount falls below that limit, you will need to purchase the autopay credits at that moment. This payment method is what will be charged when your account needs more credits.
If the amount is above your credit limit, you will not be charged today, but you will still need to add your credit card information to the system so we can automatically add the credits as needed.
To enter your payment information:
View or cancel Autopay
Once the Autopay is set up, you can view the details by:
The Billing information will display a section titled Autopay enabled. Within this section, you will see what the credit limit is and how many credits will be purchased if the account falls below this credit limit. The cost to replenish the credits, as well as the last 4 digits of the credit card used for the purchase, are also included here.
A monthly subscription allows you to set up a recurring monthly payment in your MailerCheck account. You will benefit from a 20% discounted rate, compared to purchasing credits manually. This is a great option if you are routinely using MailerCheck, and find yourself having to purchase more credits frequently.
Setting up Monthly subscription
On the Monthly subscription page, you can choose which block of credits to add. To chose the credit block:
When you are ready to complete the monthly subscription setup, click on the Subscribe now button.
Setting up the Monthly subscription payment
After clicking on the Subscribe now button, you will be redirected to the Start subscription page. This is where you will provide your billing and credit card details, and start the subscription service.
To enter your payment information:
The day you start the monthly subscription is day 1. Your account will be filled with the number of credits you’ve chosen and your credit card will be charged for this amount. After 30 days, your MailerCheck account will replenish the monthly credits and a charge will be made to the credit card used to set up the monthly subscription.
View or cancel the Monthly subscription
Once the Monthly subscription is set up, you can view the details by:
The Billing information will display a section titled Monthly subscription enabled. Within this section, you will see how many credits will be purchased on a monthly basis and when the purchase will be made.
You will also see the amount to be charged and the last 4 digits of the credit card initially used to set up the monthly payment. This is the credit card that will be charged going forward.
How to cancel your monthly subscription
- Click on the Cancel subscription button
- When the confirmation message appears, click on the Cancel subscription button to continue with the cancellation process
When canceling the subscription, you will cancel the renewal of the subscription for the next month, and after that.
The subscription credits previously purchased and added to your account will remain available for use until the last day of the current billing cycle.
